All articles tagged with ‘users’

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6 methods to move users from content to products on an ecommerce site

Some inspiration showing the different ways you can move users from articles and editorial to buy products.

Why a great user experience isn’t about creative features

I explain why the benefits of an amazing user experience are often hidden, and aren't defined by novelty features.

Your website’s persona – how to quickly find out with Google Analytics data

A handy technique for user-centred design when there's no budget for full user research: cheaply understand who your primary user is with analytics data.

What users think about when browsing travel and holiday websites

Finding the perfect vacation to book is a process that is often fraught with concerns and fears—there's just so much that needs to be right. Here are over 40 questions that I've found users often ask of a travel website.

How to write effective remote user testing tasks (that don’t bias your results)

I take you through the wording of five common remote user testing tasks, that won't adversely influence your users and harm your results.

The 6 step process for running free remote desktop user tests

How to remotely user test your website without special software and with no budget to spend.

How not to do interview calls with your users

I recently had a bad experience as a user being interviewed. It made me appreciate the simple things you can do to make this experience run smoothly.

8 tips for running slick remote user tests

My top advice for running unmodertated remote user tests so you get great results—based on over six years of experience. Also features my recommendation for the best tool for the job.

Why most designers can't do UX

Delving into the three reasons why people without design backgrounds actually often make better UX designers.