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There's lots of software available for gathering session recordings of what users do on your website—here are six things you can discover by watching them back.
I take you through the wording of five common remote user testing tasks, that won't adversely influence your users and harm your results.
I am a UX consultant who helps ecommerce sites improve their design via evidence (not assumptions). Unlike other consultants I specialise in working with growing startups. [read more].
Follow me on Twitter, I'm @ishmatt.
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