All articles tagged with ‘kpis’

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How long should I make a user flow?

The four things to consider when defining how long to make your user journeys and what to put in them.

An evidence-based framework for redesigning your website

My framework to make your redesign a success. It tells you how to work in an ordered, evidence-based way, so your new design is backed up with reasoning, not guesswork.

Be more foxy

Why I think that good product managers understand uncertainty and complexity and are generally more fox than hedgehog.