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How the realities of interviewing senior people means you have to step away from the ideal of having a natural conversation.
Why I've stopped bothering to record my user and customer interviews (and what I do instead).
Here's the list I give people when they ask what ideal things they should look for when interviewing UX designers.
I am a UX consultant who helps ecommerce sites improve their design via evidence (not assumptions). Unlike other consultants I specialise in working with growing startups. [read more].
Follow me on Twitter, I'm @ishmatt.
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