Here are a couple of key methods I use for working openly and sharing with clients that I find help me be an evidence-based designer and a better person to work with.
A step-by-step guide to my process and the tools I use at different stages when running evidence-based UX design projects for clients.
All you need to know about my new book, which will give you over 50 hints and tips for great ecommerce user experiences.
The three simple steps designers should follow to keep both themselves and their clients enjoying the work they do.
The not-so-obvious lessons I've learned about working freelance after a year in the game.
A rundown of the things I carry with me every day to practice UX design: from the contents of my bag to the software on my laptop. Includes recommendations of some of my favourite products.