How I work

My advice and approach to working as a UX designer and freelancer.

Illustration by Mirage

How to create a UX project proposal that wins clients

Here’s how I construct my UX design project proposals so clients have everything they need to know to hire me.

How I improved everything about my book with a 2nd edition

Here’s what I did to update my self-published book to improve the content, the cover, the sales platform, and more.

What to look for when hiring a UX designer

Here’s the list I give people when they ask what ideal things they should look for when interviewing UX designers.

My workspace

The 4 hour work day – or how to work from home

My advice on working from home successfully, without getting distracted or burning out.

Why I don’t have a UX design portfolio

I explain the three main reasons I don’t display a UX porfolio on my website, and what you can use instead.

The 10 most important things I’ve learned about remote design freelancing

The very important but not-so-obvious lessons I’ve learned over the last four years of working as a remote freelancer.

Why most designers can’t do UX

Delving into the three reasons why people without design backgrounds actually often make better UX designers.

Stop building to a big reveal – work in the open

Here are a couple of key methods I use for working openly and sharing with clients that I find help me be an evidence-based designer and a better person to work with.

A guide to my full evidence-based UX design process

A step-by-step guide to my process and the tools I use at different stages when running evidence-based UX design projects for clients.

An office in a bag – tools for UX design

A rundown of the things I carry with me every day to practice UX design: from the contents of my bag to the software on my laptop. Includes recommendations of some of my favourite products.